# Visitor counter

**URL:** <https://forum.re.photos/t/visitor-counter/1343>\
**Category:** English\
**Created:** [May 23, 2018, 12:37pm UTC](https://forum.re.photos/t/visitor-counter/1343 "2018-05-23T12:37:32Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![StuartSW6](https://forum.re.photos/user_avatar/forum.re.photos/stuartsw6/32/1499_2.png) [@StuartSW6](https://forum.re.photos/u/StuartSW6)\
**Post date:** [May 23, 2018, 12:37pm UTC](https://forum.re.photos/t/visitor-counter/1343/1 "2018-05-23T12:37:32Z")

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Hello everybody

Does anyone know why the visitor count hasn’t been working on the website lately?

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**Author:** ![soeren](https://forum.re.photos/user_avatar/forum.re.photos/soeren/32/5527_2.png) [@soeren](https://forum.re.photos/u/soeren)\
**Post date:** [May 23, 2018, 4:33pm UTC](https://forum.re.photos/t/visitor-counter/1343/2 "2018-05-23T16:33:03Z")

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Hi @StuartSW6,

thanks for bringing this to my attention! 🙂 You are completely right of course: the visitor counts haven’t been updated in a while. I suspect this has something to do with an upgrade of our web analytics software.  
I will have a look and keep you posted!

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**Author:** ![soeren](https://forum.re.photos/user_avatar/forum.re.photos/soeren/32/5527_2.png) [@soeren](https://forum.re.photos/u/soeren)\
**Post date:** [June 5, 2018, 6:09pm UTC](https://forum.re.photos/t/visitor-counter/1343/3 "2018-06-05T18:09:12Z")

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Sorry for the long wait, @StuartSW6, but I have good news: I was able to isolate the problem and fix it. This was indeed caused by an upgrade of our web analytics software.  
I fixed the bug and also made the visitor counts more accurate while I was at it. 🙂